Custom Layout Design for Online Surveys & Questionnaires

"...research in online marketing and consumer behaviour has demonstrated that consumers make online decisions almost solely on the basis of trust 1 .

 Do you want to create online surveys for your stakeholders that they will trust and respond to? Do the online surveys you run now help build trust, or undermine it?

Too many online surveys don't look like they belong to the organisation running them. This is despite the fact that we know that internet users are concerned about online security and that failing to build a sense of trust within respondents will undermine the success of online surveys.

WebSurveys @ Service Connect can make sure your online surveys look like they are your own, and reassure your target audience. We do this by customising the design of your online surveys and ensuring that the branding is consistent with your other on and off-line material.

For details on the Packages we offer goto www.websurveys.net.au/packages.

A custom made survey tool for the Welfare Rights Centre (left)
compared to the primary website of the organisation (right).

Successful online surveys rely on developing a sense of trust between your organisation and your stakeholders and/or respondents.

Inconsistent branding between your existing web presence and your online surveys can undermine the trust your organisation has built in its brand and threaten the success of your online surveys.

Whether you are managing your own survey tool (installed by us) or we are looking after your survey hosting needs, WebSurveys @ Service Connect will ensure that the look and feel of your survey is professional and consistent with your existing branding.

If your online surveys look like someone else's, talk to WebSurveys @ Service Connect today (contact details here) about how we can help assure your stakeholders that you are in control of your online surveys. For details on the Packages we offer goto www.websurveys.net.au/packages.

1. Source: The Australian Market and Social Research Society. 2007. Response rates, trust and relevance in online research.